Getting started
Home and getting started
What the Home screen shows after you log in: your figures for the month, the Spain Compliance card, upcoming bookings, open tasks and recent expenses, the quick actions, and the getting-started checklist for new accounts.
Read the guide →Add a property
How to add a property to Casitana in three short steps: its name, its location on the map, and a few details.
Read the guide →Edit or delete a property
How to change a property’s name, address, key code, financial details and photo in Casitana, and what deleting a property removes with it.
Read the guide →Settings: language, currency, emails and cookies
How to change Casitana’s language, your account name, time zone and display currency, choose which emails you receive, use the notification bell and change your cookie choice on the website.
Read the guide →Notifications and alerts
What reaches you and how: the bell, the full list of notifications, and which events Casitana tells you about by email or on your phone, with reminders before arrivals, departures and tasks.
Read the guide →Your account and plan
How to create your Casitana account and log in, what the Free plan includes, how to choose a paid plan, change it or cancel it, and where your card and invoices are.
Read the guide →The Casitana app for iPhone and Android
Get the Casitana app, log in with your usual account, choose the layout that suits you, and see what the More tab, the bell and your plan do on your phone, and what stays on the website.
Read the guide →
Bookings & guests
Bookings & guests
How to save guests, add, change and cancel bookings, and import bookings from Airbnb, Booking.com and Vrbo in Casitana.
Read the guide →The calendar: month view, timeline and blocked dates
See all your properties side by side on the timeline, book or block a free day with one click, and close dates in Casitana so Airbnb, Booking.com and Vrbo see them as unavailable, on the website and in the app.
Read the guide →Sync your calendar with Airbnb, Booking.com, Vrbo and other platforms
How to import bookings into Casitana from any platform that offers a calendar link (iCal), such as Airbnb, Booking.com and Vrbo, what to do when a sync fails, and how to show your Casitana bookings on those platforms.
Read the guide →Your guest page and area guide
How to set up your guest page in Casitana with the Wi-Fi, key code and house rules, share it by link or QR code, and add local places your guests can find with walking distances.
Read the guide →
Money
Income, expenses and receipts
Record your rental income and expenses in Casitana, attach receipts, set up recurring costs, keep personal purchases out of the tax report, and read the finance overview.
Read the guide →- Included from the Growth plan
Monthly overviews
Open a property’s monthly overview in Casitana: income, expenses, net payout, nights and occupancy, with every stay and transaction, as a PDF or by email.
Read the guide →
Spain compliance
Property care
Property care: repairs and tasks
How to report a repair in Casitana with a photo, compare contractors’ offers, plan the work, follow its history, and keep track of one-off and recurring tasks.
Read the guide →- Included from the Starter plan
Look after the house: equipment, maintenance and supplies
How to keep a list of your equipment and its warranties in Casitana, plan maintenance, schedule inspections, keep track of supplies, and see what upkeep cost you this month.
Read the guide → Documents: keep your property papers in one place
How to upload documents to Casitana, sort them by category and property, download them again, and where your receipts and repair files end up. With the limits per plan.
Read the guide →- Included from the Growth plan
WhatsApp
How to get the free WhatsApp number that comes with Growth and Pro, what your guests see, and how to read and answer their messages in Casitana.
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Help & account
Get support from the Casitana team
How to open a support ticket in Casitana, where the team’s reply appears, how you are told about it, and how to answer.
Read the guide →The trash: restore what you deleted
What goes to the trash in Casitana when you delete something, how to restore it within 30 days or delete it for good, and why a deleted property cannot be restored.
Read the guide →- Included in the Pro plan
Staff accounts: give your team its own login
How to add staff to your Casitana account on Pro, what each staff account costs, how to choose per area and per property what each person can see and change, and what staff never see or do.
Read the guide → Two-step verification
How to protect your Casitana login with a 6-digit code from an authenticator app: turning it on, keeping your recovery codes, turning it off, requiring it for staff, and what to do if you lose your phone.
Read the guide →- Included in the Pro plan
Property owners
How a Pro account records who legally owns each property it manages: adding property owners, assigning them to a property with their share, sending them monthly statements, and what staff see.
Read the guide →